In this report, Fior Markets studies the present scenario (with the base year being 2017) and the growth prospects of global Contact Center market for 2018-2023.
A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newslet...
Table of Contents
2018-2023 Global Contact Center Market Report (Status and Outlook)
1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Contact Center Market Size 2013-2023
2.1.2 Contact Center Market Size CAGR by Region