Web Real-Time Communication Market By Type (Solution, Service), Industry Vertical (Retail, Public Sector, BFSI, Healthcare, Media & Entertainment, IT & Telecom, Manufacturing, Others), Application, Region, Global Industry Analysis, Market Size, Share, Growth, Trends, And Forecast 2020 To 2027

  • Publish Date: Jun, 2020
  • Report ID: 418575
  • Category: Technology
  • Pages: 223
$4700

The global Web Real-Time Communication market is expected to grow from USD 2.75 billion in 2019 to USD 3.88 billion by 2027, at a CARG of 44% during the forecast period 2020-2027.

WebRTC is a very powerful, highly disruptive and exciting cutting-edge technology. It leverages many standards and protocols, these includes NAT, JSEP, data streams, ICE, network sockets, STUN/TURN servers and more. WebRTC can be used for many take but real-time peer-to-peer video and audio communications is the main benefit.

It is a open-source project which provides mobile applications and web browsers with RTC vie simple application programming interfaces.  WebRTC plays an indispensable role in webification of communication by giving applications and tools to facilitate direct communication with browsers. WebRTC secure communication at cost-effective rates and additionally accelerates development and deployment of applications.

The study delivers a comprehensive analysis by type, industry vertical, application and region. The type segment includes solution and service. The solution segment is further divided into video calling, voice calling & conferencing, others. Solution segment is expected to have a growth in forecast years.

The industry verticals include retail, public sector, BSFI, healthcare, media & entertainment, IT & telecom, manufacturing and others. IT & Telecom is anticipated to dominate the market with highest market share in the forecast period. Healthcare section is predicted to grow at highest rate due to ease of the scheduling of checkups and appointments with online healthcare specialists, by eliminating the need to visit the hospitals.

The application segment includes voice calling, social networking, video calling, gaming and others. Video calling segment dominates the market and is expected to have an increase in its market share.

The market is regionally divided into Europe, North America, Asia-Pacific, South America and Middle East & Africa. North America has the largest market share.

The key players of this market are Pilvo, Ribbon Communication Operating Co., Avaya Inc., Plantronics Inc., Quobis, Twilio Inc., Cisco Systems, Oracle Corp., and Dialogic Corporation.

Global Web Real-Time CommunicationMarket Analysis And Forecast, By Type

  • Solution
  • Service

Global Web Real-Time CommunicationMarket Analysis And Forecast, By Industry Vertical

  • Retail
  • Public Sector
  • BFSI
  • Healthcare
  • Media & Entertainment
  • IT & Telecom
  • Manufacturing
  • Others

Global Web Real-Time CommunicationMarket Analysis And Forecast, By Application

  • Voice Calling
  • Social Networking
  • Video Calling
  • Gaming
  • Others

Global Web Real-Time Communication Market Analysis And Forecast, By Region

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • Sweden
    • Netherland
    • U.K.
    • Italy
    • Spain
    • Turkey
    • Switzerland
    • Belgium
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • China
    • India
    • South Korea
    • Australia
    • Singapore
    • Malaysia
    • Thailand
    • Indonesia
    • Philippines
    • Rest of APAC
  • South America
    • Brazil
    • Argentina
    • Peru
    • Colombia
    • Rest of South America
  • Middle East and Africa
    •  UAE
    •  Saudi Arabia
    •  Egypt
    •  Nigeria
    •  South Africa
    • Rest of MEA

Report Description:

  • The base year for the study has been considered 2019, historic year 2017 and 2018, the forecast period considered is from 2020 to 2027.
  • The study delivers a comprehensive analysis of global market for all segments and region
  • The report offers in-depth analysis of driving factors, opportunities and restraints for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2020 to 2027.
  • Porter’s Five Forces model is used in order to recognize the competitive scenario in the market. This report incorporates the industry analysis which is focused on providing an extensive view of the market.
  • The study also includes attractiveness analysis of all segments and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunist for understanding the future growth of the market.
  • The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews, product offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
  • The market estimates have been evaluated by considering the effect of different political, economic, social, technological and legal factors which are based on our extensive secondary research, primary research, and in-house databases.

1. Introduction
    1.1. Objectives of the Study
    1.2. Market Definition
    1.3. Research Scope
    1.4. Currency
    1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
    4.1. Porter’s Five Forces Analysis
    4.2. Value Chain Analysis
    4.3. Top Investment Pockets
          4.3.1. Market Attractiveness Analysis By Application
          4.3.2. Market Attractiveness Analysis By Type
          4.3.3. Market Attractiveness Analysis By Industry
          4.3.4. Market Attractiveness Analysis By Region
    4.4. Application Trends
5. Market Dynamics
    5.1. Market Evaluation
    5.2. Drivers
    5.3. Restraints
    5.4. Opportunities
    5.5. Challenges
6. Global Web Real-Time Communication Market Analysis and Forecast, By Application
    6.1. Segment Overview
    6.2. Voice Calling
    6.3. Social Networking
    6.4. Video Calling
    6.5. Gaming
    6.6. Others
7. Global Web Real-Time Communication Market Analysis and Forecast, By Type
    7.1. Segment Overview
    7.2. Solution
    7.3. Service
8. Global Web Real-Time Communication Market Analysis and Forecast, By Industry Vertical
    8.1. Segment Overview
    8.2. Retail
    8.3. Public Sector
    8.4. BFSI
    8.5. Healthcare
    8.6. Media & Entertainment
    8.7. IT & Telecom
    8.8. Manufacturing
    8.9. Others
9. Global Web Real-Time Communication Market Analysis and Forecast, By Regional Analysis
    9.1. Segment Overview
    9.2. North America
          9.2.1. U.S.
          9.2.2. Canada
          9.2.3. Mexico
    9.3. Europe
          9.3.1. Germany
          9.3.2. France
          9.3.3. U.K.
          9.3.4. Italy
          9.3.5. Spain
    9.4. Asia-Pacific
          9.4.1. Japan
          9.4.2. China
          9.4.3. India
    9.5. South America
          9.5.1. Brazil
    9.6. Middle East and Africa
          9.6.1. UAE
          9.6.2. South Africa
10. Global Web Real-Time Communication Market-Competitive Landscape
    10.1. Overview
    10.2. Market Share of Key Players in Global Web Real-Time Communication Market
          10.2.1. Global Company Market Share
          10.2.2. North America Company Market Share
          10.2.3. Europe Company Market Share
          10.2.4. APAC Company Market Share
    10.3. Competitive Situations and Trends
          10.3.1. Product Launches and Developments
          10.3.2. Partnerships, Collaborations, and Agreements
          10.3.3. Mergers & Acquisitions
          10.3.4. Expansions
11. Company Profiles
    11.1. Pilvo
          11.1.1. Business Overview
          11.1.2. Company Snapshot
          11.1.3. Company Market Share Analysis
          11.1.4. Company Product Portfolio
          11.1.5. Recent Developments
          11.1.6. SWOT Analysis
    11.2. Ribbon Communication Operating Co
          11.2.1. Business Overview
          11.2.2. Company Snapshot
          11.2.3. Company Market Share Analysis
          11.2.4. Company Product Portfolio
          11.2.5. Recent Developments
          11.2.6. SWOT Analysis
    11.3. Avaya Inc
          11.3.1. Business Overview
          11.3.2. Company Snapshot
          11.3.3. Company Market Share Analysis
          11.3.4. Company Product Portfolio
          11.3.5. Recent Developments
          11.3.6. SWOT Analysis
    11.4. Plantronics Inc
          11.4.1. Business Overview
          11.4.2. Company Snapshot
          11.4.3. Company Market Share Analysis
          11.4.4. Company Product Portfolio
          11.4.5. Recent Developments
          11.4.6. SWOT Analysis
    11.5. Quobis
          11.5.1. Business Overview
          11.5.2. Company Snapshot
          11.5.3. Company Market Share Analysis
          11.5.4. Company Product Portfolio
          11.5.5. Recent Developments
          11.5.6. SWOT Analysis
    11.6. Twilio Inc
          11.6.1. Business Overview
          11.6.2. Company Snapshot
          11.6.3. Company Market Share Analysis
          11.6.4. Company Product Portfolio
          11.6.5. Recent Developments
          11.6.6. SWOT Analysis
    11.7. Cisco Systems
          11.7.1. Business Overview
          11.7.2. Company Snapshot
          11.7.3. Company Market Share Analysis
          11.7.4. Company Product Portfolio
          11.7.5. Recent Developments
          11.7.6. SWOT Analysis
    11.8. Oracle Corp
          11.8.1. Business Overview
          11.8.2. Company Snapshot
          11.8.3. Company Market Share Analysis
          11.8.4. Company Product Portfolio
          11.8.5. Recent Developments
          11.8.6. SWOT Analysis
    11.9. Dialogic Corporation
          11.9.1. Business Overview
          11.9.2. Company Snapshot
          11.9.3. Company Market Share Analysis
          11.9.4. Company Product Portfolio
          11.9.5. Recent Developments
          11.9.6. SWOT Analysis

List of Table

1. Global Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

2. Global Voice Calling Web Real-Time Communication  Market, By Region, 2017–2027 (USD Billion)

3. Global Social Networking Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

4. Global Video Calling Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

5. Global Gaming Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

6. Global Others Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

7. Global Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion) 

8. Global Retail, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

9. Global Public Sector, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

10. Global BFSI, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

11. Global Healthcare, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

12. Global Media & Entertainment, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

13. Global IT & Telecom, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

14. Global Manufacturing, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

15. Global Others, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

16. Global Web Real-Time Communication Market, By Type  , 2017–2027 (USD Billion)

17. Global Solution, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

18. Global Service, Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion)

19. Global Web Real-Time Communication Market, By Region, 2017–2027 (USD Billion) 

20. Global Web Real-Time Communication Market, By North America, 2017–2027 (USD Billion)

21. North America Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

22. North America Web Real-Time Communication Market, By Type  , 2017–2027 (USD Billion)

23. North America Web Real-Time Communication Market, By Industry Vertical , 2017–2027 (USD Billion)

24. U.S. Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

25. U.S. Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

26. U.S. Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

27. Canada Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

28. Canada Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

29. Canada Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

30. Mexico Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

31. Mexico Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

32. Mexico Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

33. Europe Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

34. Europe Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

35. Europe Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

36. Germany Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

37. Germany Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

38. Germany Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

39. France Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

40. France Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

41. France Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

42. U.K Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

43. U.K Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

44. U.K Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

45. Italy Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

46. Italy Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

47. Italy Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

48. Spain Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

49. Spain Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

50. Spain Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

51. Asia Pacific Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

52. Asia Pacific Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

53. Asia Pacific Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

54. Japan Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

55. Japan Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

56. Japan Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

57. China Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

58. China Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

59. China Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

60. India Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

61. India Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

62. India Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

63. South America Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

64. South America Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

65. South America Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

66. Brazil Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

67. Brazil Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

68. Brazil Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

69. Middle East and Africa Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

70. Middle East and Africa Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

71. Middle East and Africa Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

72. UAE Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

73. UAE Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

74. UAE Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

75. South Africa Web Real-Time Communication Market, By Application, 2017–2027 (USD Billion)

76. South Africa Web Real-Time Communication Market, By Type , 2017–2027 (USD Billion)

77. South Africa Web Real-Time Communication Market, By Industry Vertical, 2017–2027 (USD Billion)

List of Figures 

1. Global Web Real-Time Communication Market Segmentation

2. Web Real-Time Communication Market: Research Methodology

3. Market Size Estimation Methodology: Bottom-Up Approach

4. Market Size Estimation Methodology: Top-Down Approach

5. Data Triangulation

6. Porter’s Five Forces Analysis 

7. Value Chain Analysis 

8. Global Web Real-Time Communication Market Attractiveness Analysis By Application

9. Global Web Real-Time Communication Market Attractiveness Analysis By Industry Vertical

10. Global Web Real-Time Communication Market Attractiveness Analysis By Type 

11. Global Web Real-Time Communication Market Attractiveness Analysis By Region

12. Global Web Real-Time Communication Market: Dynamics

13. Global Web Real-Time Communication Market Share by Application (2020 & 2027)

14. Global Web Real-Time Communication Market Share by Industry Vertical (2020 & 2027)

15. Global Web Real-Time Communication Market Share by Type  (2020 & 2027)

16. Global Web Real-Time Communication Market Share by Regions (2020 & 2027)

17. Global Web Real-Time Communication Market Share by Company (2019)

Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

  • Market research helps businesses strengthen a company’s position
  • Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
  • Market research helps in identifying the potential threats and opportunities associated with the business industry
  • Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

  • Data Collection
  • Data Synthesis
  • Market Deduction & Formulation
  • Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

  • Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
  • Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends. 
  • Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information. 
    • We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:
      • Export & Import Data
      • Business Information related to trade and its statistics
      • Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.
  • In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
  • Examining demographic along with psychographic segmentation for market evaluation
  • Analyzing the macro and micro-economic indicators for each demography
  • Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

  • Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
  • Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology. 
    • Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.
    • The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

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