BPM Market by Deployment (Cloud, On-Premises), Component (Solution, Service), Application, Region, Global Industry Analysis, Market Size, Share, Growth, Trends, and Forecast 2020 to 2027

  • Publish Date: Feb, 2020
  • Report ID: 411507
  • Category: Technology
  • Pages: 162

The global BPM market is expected to grow from USD 12.89 billion in 2019 to USD 35.82 billion by 2027, at a CAGR of 13.06% during the forecast period from 2020 to 2027. Cost efficiency, improving organizational responsiveness & business coordination and control, business dexterity and investment returns from the BPM software, are some of the factors driving the growth of BPM market. In addition to this, the integration of artificial intelligence (AI), is anticipated to offer more growth opportunities in the BPM market, over the forecast period. In the coming years, many BPM vendors will involve in shifting towards the use of AI technologies in BPM. However, lack of adequate understanding from many business and resistance to adopt BPM solution by middle management of an organization, and lack of clarity among the end-users hamper the market growth.

The study delivers a comprehensive analysis of deployment, component, application, and regions. Deployment segment classified into cloud and on-premises. The cloud segment is further segmented into hybrid cloud, public cloud, and private cloud. The cloud segment held the largest market share of 55.80% in 2019. This is mainly due to increased adoption of clod based BPM software and services across the organizations. Component segment divided into solution and service. The solution segment is further divided into process modeling, process analysis, process design, process transformation, enterprise process management, and process management organization. The service segment is further categorized into system integration, consulting, and training and education. Service segment held largest market share of and valued at USD 7.21 billion in 2019, due to increasing demand for BPM services across the globe. Application segment includes financial services, medical, retail, and others. The financial services segment held the largest market share of 33.38% in 2019. The average banking customer demands online and mobile tools that allow users to check balances, receive alerts in certain situations, driving the growth of this segment. These regions are further analyzed at the country-level. North America held the largest market share of 35.39% in 2019. This is mainly attributed to the early adoption of BPM software and services and the availability of highly developed infrastructure.

Key players in the BPM market are IBM, Oracle Corporation, Appian Corporation, Pegasystems Inc., Fujitsu Limited, Open Text Corporation, Dell EMC, Hyland Software, Inc., TIBCO Software Inc., AIIM International, Bizagi Group Limited, BP Group, Corporate Education Group (Vatterott Educational Centers, Inc.), and NIIT Technologies Limited among others. Developing and developed countries are offering greater opportunities and major players are continuously focused on new developments, strategic partnerships, acquisitions and venture capital investments to obtain high growth in the market. In January 2016, NIIT Technologies Ltd announced that it has signed an agreement to acquire 51 per cent stake in Incessant Technologies Pvt Ltd, a business process management (BPM) service company, to further expand into the BPM market.

This study forecasts revenue growth at global, regional, and country levels from 2013 to 2027. Fior Markets has segmented on the basis of below-mentioned segments:

  • Global BPM Market Analysis And Forecast, By Deployment
    • Cloud
    • On-Premises
  • Global BPM Market Analysis And Forecast, By Component
    • Solution
    • Service
  • Global BPM Market Analysis And Forecast, By Application
    • Financial Services
    • Medical
    • Retail
    • Others
  • Global BPM Market Analysis And Forecast, By Regional Analysis
    • North America
      • U.S.
      • Canada
      • Mexico
    • Europe
      • Germany
      • France
      • Sweden
      • Netherland
      • U.K.
      • Italy
      • Spain
      • Turkey
      • Switzerland
      • Belgium
      • Rest Of Europe
    • Asia-Pacific
      • Japan
      • China
      • India
      • South Korea
      • Australia
      • Singapore
      • Malaysia
      • Thailand
      • Indonesia
      • Philippines
      • Rest Of APAC
    • South America
      • Brazil
      • Argentina
      • Peru
      • Colombia
      • Rest Of South America
    • Middle East And Africa
      •  UAE
      •  Saudi Arabia
      •  Egypt
      •  Nigeria
      •  South Africa
      • Rest Of MEA

Chapter 1 Introduction 14
    1.1 Research Methodology 14
    1.2 FMR desk research 15
          1.2.1 FMR data synthesis 16
          1.2.2 Data validation and market feedback 16
          1.2.3 FMR data sources 17
Chapter 2 Global BPM Market Overview 19
    2.1 Product Overview and Scope of BPM 19
    2.2 Deployment of BPM 22
          2.2.1 Cloud 22
          Hybrid Cloud 23
          Public Cloud 23
          Private Cloud 23
          2.2.2 On-Premise 24
    2.3 Component of BPM 25
          2.3.1 Solution 25
          Process Modeling 26
          Process Analysis 26
          Process Design 26
          Process Transformation 26
          Enterprise Process Management 26
          Process Management Organization 27
          2.3.2 Service 28
          System integration 28
          Consulting 29
          Training and Education 29
    2.4 Application of BPM 30
          2.4.1 Financial 30
          2.4.2 Medical 30
          2.4.3 Retail 31
          2.4.4 Others 32
    2.5 Development History of BPM 33
    2.6 Market Status and Trend of BPM 2013-2027 35
          2.6.1 Global BPM Market Status and Trend 2013-2027 35
          2.6.2 Regional BPM Market Status and Trend 2013-2027 37
          North America Market Status and Trend 2013-2027 37
          Europe Market Status and Trend 2013-2027 39
          Asia PacificMarket Status and Trend 2013-2027 41
          Latin America Market Status and Trend 2013-2027 46
          Middle East and Africa Market Status and Trend 2013-2027 47
Chapter 3 Global Market Status by Regions 48
    3.1 BPM Revenue by Regions 48
    3.2 Market Forecast of BPM by Region 52
Chapter 4 Global Market Status by Deployment 54
    4.1 BPM Revenue by Deployment 54
    4.2 Market Forecast of BPM by Deployment 57
Chapter 5 Global Market Status by Component 59
    5.1 BPM Revenue by Component 59
    5.2 Market Forecast of BPM by Component 62
    5.3 BPM Revenue by Solution 64
    5.4 Market Forecast of BPM by Solution 68
    5.5 BPM Revenue by Enterprise Process Management 70
    5.6 Market Forecast of BPM by Enterprise Process Management 73
    5.7 BPM Revenue by Process Management Organization 75
    5.8 Market Forecast of BPM by Process Management Organization 78
    5.9 BPM Revenue by Service 80
    5.10 Market Forecast of BPM by Service 83
Chapter 6 Global Market Status by Application 85
    6.1 BPM Revenue by Application 85
    6.2 Market Forecast of BPM by Application 89
Chapter 7 Market Driving Factor Analysis of BPM 91
    7.1 Market Trend Overview 91
    7.2 BPM Downstream Industry Trend Overview 92
Chapter 8 BPM Market Competition Status by Major Manufacturers 94
    8.1 Revenue of BPM by Major Manufacturers 94
    8.2 Basic Information of BPM Major Manufacturers 98
          8.2.1 Headquarter and Established Time of BPM Major Players 98
    8.3 Market Competition News and Trend 99
Chapter 9 Company (Top Players) Profiles and Key Data 101
    9.1 International Business Machines Corporation (IBM) 101
          9.1.1 Company Profile 101
          9.1.2 Representative BPM Product 102
          9.1.3 BPM Sales, Revenue, Price and Gross Margin of International Business Machines Corporation (IBM) 103
    9.2 Oracle Corporation 104
          9.2.1 Company Profile 104
          9.2.2 Representative BPM Product 105
          9.2.3 BPM Sales, Revenue, Price and Gross Margin of Oracle Corporation 106
    9.3 Appian Corporation 108
          9.3.1 Company Profile 108
          9.3.2 Representative BPM Product 109
          9.3.3 BPM Sales, Revenue, Price and Gross Margin of Appian Corporation 110
    9.4 Pegasystems Inc. 112
          9.4.1 Company Profile 112
          9.4.2 Representative BPM Product 114
          9.4.3 BPM Sales, Revenue, Price and Gross Margin of Pegasystems Inc. 115
    9.5 Fujitsu Limited 116
          9.5.1 Company Profile 116
          9.5.2 Representative BPM Product 118
    9.6 Open Text Corporation 119
          9.6.1 Company Profile 119
          9.6.2 Representative BPM Product 120
    9.7 Dell EMC 122
          9.7.1 Company Profile 122
          9.7.2 Representative BPM Product 124
    9.8 Hyland Software, Inc. 125
          9.8.1 Company Profile 125
          9.8.2 Representative BPM Product 126
    9.9 TIBCO Software Inc. 129
          9.9.1 Company Profile 129
          9.9.2 Representative BPM Product 131
    9.10 AIIM International 132
          9.10.1 Company Profile 132
          9.10.2 Representative BPM Product 133
          9.10.3 BPM Sales, Revenue, Price and Gross Margin of AIIM International 133
    9.11 Bizagi Group Limited 135
          9.11.1 Company Profile 135
          9.11.2 Representative BPM Product 136
          9.11.3 BPM Sales, Revenue, Price and Gross Margin of Bizagi Group Limited 136
    9.12 BP Group 138
          9.12.1 Company Profile 138
          9.12.2 Representative BPM Product 139
    9.13 Corporate Education Group (subsidiary of Vatterott Educational Centers, Inc.) 140
          9.13.1 Company Profile 140
          9.13.2 Representative BPM Product 141
          9.13.3 BPM Sales, Revenue, Price and Gross Margin of Corporate Education Group 142
    9.14 NIIT Limited 143
          9.14.1 Company Profile 143
          9.14.2 Representative BPM Product 145
          9.14.3 BPM Sales, Revenue, Price and Gross Margin of NIIT Limited 145
    9.15 Watermark Learning, Inc. 147
          9.15.1 Company Profile 147
          9.15.2 Representative BPM Product 148
Chapter 10 Upstream and Downstream Market Analysis of BPM 149
    10.1 Industrial Chain, Sourcing Strategy and Downstream Buyers 149
    10.2 Downstream Market and Representative Companies Analysis 150
          10.2.1 Financial Services Market Analysis 150
          10.2.2 Medical Market Analysis 150
          10.2.3 Retail Market Analysis 150
          10.2.4 Other Market Analysis 151
    10.3 Representative Consumers of BPM by Industry 151
Chapter 11 Marketing Status Analysis of BPM 152
    11.1 Marketing Channel 152
          11.1.1 Direct Marketing 153
          11.1.2 Indirect Marketing 155
    11.1 Market Positioning 156
          11.1.1 Marketing Channel Future Trend 156
          11.1.2 Pricing Strategy 157
          11.1.3 Brand Strategy 159
    11.2 Distributors/Traders List 161
Chapter 12 Research Findings /Conclusion 162


Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

  • Market research helps businesses strengthen a company’s position
  • Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
  • Market research helps in identifying the potential threats and opportunities associated with the business industry
  • Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

  • Data Collection
  • Data Synthesis
  • Market Deduction & Formulation
  • Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

  • Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
  • Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends. 
  • Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information. 
    • We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:
      • Export & Import Data
      • Business Information related to trade and its statistics
      • Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.
  • In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
  • Examining demographic along with psychographic segmentation for market evaluation
  • Analyzing the macro and micro-economic indicators for each demography
  • Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

  • Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
  • Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology. 
    • Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.
    • The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

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