What is scope of the report?

The base year for the study has been considered 2019, historic year 2014 and 2018. Read More

What are the significant segments operating in the market?

Market is segmented on the basis. Read More

What are the vital market dynamics?

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. Read More

What does a company profile includes?

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering. Read More

Global IT Service Management Market 2020 by Company, Regions, Type and Application, Forecast to 2025

Publish Date: Feb, 2020
Report ID: 408015
Category: Business Services
Pages: 107

$3480

Market Overview

The global IT Service Management market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of 14.2% in the forecast period of 2020 to 2025 and will expected to reach USD 6169 million by 2025, from USD 3621.9 million in 2019.

The IT Service Management market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

Market segmentation

IT Service Management market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.

By Type, IT Service Management market has been segmented into:

Configuration Management

IT Asset Management

DBMS Management

By Application, IT Service Management has been segmented into:

IT & Telecommunication

Healthcare

Media & Entertainment

Retail

BFSI

Regions and Countries Level Analysis

Regional analysis is another highly comprehensive part of the research and analysis study of the global IT Service Management market presented in the report. This section sheds light on the sales growth of different regional and country-level IT Service Management markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global IT Service Management market.

The report offers in-depth assessment of the growth and other aspects of the IT Service Management market in important countries (regions), including:

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia and Italy)

Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)

South America (Brazil, Argentina, Colombia)

Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Competitive Landscape and IT Service Management Market Share Analysis

IT Service Management competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, IT Service Management sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the IT Service Management sales, revenue and market share for each player covered in this report.

The major players covered in IT Service Management are:

IBM

EMC

Axios Systems

Absolute Software

Compuware

Microsoft

Service Now

Citrix Systems

Cherwell Software

IVANTI

BMC Software

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Table of Contents

1 IT Service Management Market Overview

1.1 Product Overview and Scope of IT Service Management

1.2 Classification of IT Service Management by Type

1.2.1 Global IT Service Management Revenue by Type: 2015 VS 2019 VS 2025

1.2.2 Global IT Service Management Revenue Market Share by Type in 2019

1.2.3 Configuration Management

1.2.4 IT Asset Management

1.2.5 DBMS Management

1.3 Global IT Service Management Market by Application

1.3.1 Overview: Global IT Service Management Revenue by Application: 2015 VS 2019 VS 2025

1.3.2 IT & Telecommunication

1.3.3 Healthcare

1.3.4 Media & Entertainment

1.3.5 Retail

1.3.6 BFSI

1.4 Global IT Service Management Market by Regions

1.4.1 Global IT Service Management Market Size by Regions: 2015 VS 2019 VS 2025

1.4.2 Global Market Size of IT Service Management (2015-2025)

1.4.3 North America (USA, Canada and Mexico) IT Service Management Status and Prospect (2015-2025)

1.4.4 Europe (Germany, France, UK, Russia and Italy) IT Service Management Status and Prospect (2015-2025)

1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) IT Service Management Status and Prospect (2015-2025)

1.4.6 South America (Brazil, Argentina, Colombia) IT Service Management Status and Prospect (2015-2025)

1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) IT Service Management Status and Prospect (2015-2025)

2 Company Profiles

2.1 IBM

2.1.1 IBM Details

2.1.2 IBM Major Business and Total Revenue (Financial Highlights) Analysis

2.1.3 IBM SWOT Analysis

2.1.4 IBM Product and Services

2.1.5 IBM IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.2 EMC

2.2.1 EMC Details

2.2.2 EMC Major Business and Total Revenue (Financial Highlights) Analysis

2.2.3 EMC SWOT Analysis

2.2.4 EMC Product and Services

2.2.5 EMC IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.3 Axios Systems

2.3.1 Axios Systems Details

2.3.2 Axios Systems Major Business and Total Revenue (Financial Highlights) Analysis

2.3.3 Axios Systems SWOT Analysis

2.3.4 Axios Systems Product and Services

2.3.5 Axios Systems IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.4 Absolute Software

2.4.1 Absolute Software Details

2.4.2 Absolute Software Major Business and Total Revenue (Financial Highlights) Analysis

2.4.3 Absolute Software SWOT Analysis

2.4.4 Absolute Software Product and Services

2.4.5 Absolute Software IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.5 Compuware

2.5.1 Compuware Details

2.5.2 Compuware Major Business and Total Revenue (Financial Highlights) Analysis

2.5.3 Compuware SWOT Analysis

2.5.4 Compuware Product and Services

2.5.5 Compuware IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.6 Microsoft

2.6.1 Microsoft Details

2.6.2 Microsoft Major Business and Total Revenue (Financial Highlights) Analysis

2.6.3 Microsoft SWOT Analysis

2.6.4 Microsoft Product and Services

2.6.5 Microsoft IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.7 Service Now

2.7.1 Service Now Details

2.7.2 Service Now Major Business and Total Revenue (Financial Highlights) Analysis

2.7.3 Service Now SWOT Analysis

2.7.4 Service Now Product and Services

2.7.5 Service Now IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.8 Citrix Systems

2.8.1 Citrix Systems Details

2.8.2 Citrix Systems Major Business and Total Revenue (Financial Highlights) Analysis

2.8.3 Citrix Systems SWOT Analysis

2.8.4 Citrix Systems Product and Services

2.8.5 Citrix Systems IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.9 Cherwell Software

2.9.1 Cherwell Software Details

2.9.2 Cherwell Software Major Business and Total Revenue (Financial Highlights) Analysis

2.9.3 Cherwell Software SWOT Analysis

2.9.4 Cherwell Software Product and Services

2.9.5 Cherwell Software IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.10 IVANTI

2.10.1 IVANTI Details

2.10.2 IVANTI Major Business and Total Revenue (Financial Highlights) Analysis

2.10.3 IVANTI SWOT Analysis

2.10.4 IVANTI Product and Services

2.10.5 IVANTI IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.11 BMC Software

2.11.1 BMC Software Details

2.11.2 BMC Software Major Business and Total Revenue (Financial Highlights) Analysis

2.11.3 BMC Software SWOT Analysis

2.11.4 BMC Software Product and Services

2.11.5 BMC Software IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.12 HP

2.12.1 HP Details

2.12.2 HP Major Business and Total Revenue (Financial Highlights) Analysis

2.12.3 HP SWOT Analysis

2.12.4 HP Product and Services

2.12.5 HP IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

2.13 CA

2.13.1 CA Details

2.13.2 CA Major Business and Total Revenue (Financial Highlights) Analysis

2.13.3 CA SWOT Analysis

2.13.4 CA Product and Services

2.13.5 CA IT Service Management Revenue, Gross Margin and Market Share (2018-2019)

3 Market Competition, by Players

3.1 Global IT Service Management Revenue and Share by Players (2015-2020)

3.2 Market Concentration Rate

3.2.1 Top 5 IT Service Management Players Market Share

3.2.2 Top 10 IT Service Management Players Market Share

3.3 Market Competition Trend

4 Market Size by Regions

4.1 Global IT Service Management Revenue and Market Share by Regions

4.2 North America IT Service Management Revenue and Growth Rate (2015-2020)

4.3 Europe IT Service Management Revenue and Growth Rate (2015-2020)

4.4 Asia-Pacific IT Service Management Revenue and Growth Rate (2015-2020)

4.5 South America IT Service Management Revenue and Growth Rate (2015-2020)

4.6 Middle East & Africa IT Service Management Revenue and Growth Rate (2015-2020)

5 North America IT Service Management Revenue by Countries

5.1 North America IT Service Management Revenue by Countries (2015-2020)

5.2 USA IT Service Management Revenue and Growth Rate (2015-2020)

5.3 Canada IT Service Management Revenue and Growth Rate (2015-2020)

5.4 Mexico IT Service Management Revenue and Growth Rate (2015-2020)

6 Europe IT Service Management Revenue by Countries

6.1 Europe IT Service Management Revenue by Countries (2015-2020)

6.2 Germany IT Service Management Revenue and Growth Rate (2015-2020)

6.3 UK IT Service Management Revenue and Growth Rate (2015-2020)

6.4 France IT Service Management Revenue and Growth Rate (2015-2020)

6.5 Russia IT Service Management Revenue and Growth Rate (2015-2020)

6.6 Italy IT Service Management Revenue and Growth Rate (2015-2020)

7 Asia-Pacific IT Service Management Revenue by Countries

7.1 Asia-Pacific IT Service Management Revenue by Countries (2015-2020)

7.2 China IT Service Management Revenue and Growth Rate (2015-2020)

7.3 Japan IT Service Management Revenue and Growth Rate (2015-2020)

7.4 Korea IT Service Management Revenue and Growth Rate (2015-2020)

7.5 India IT Service Management Revenue and Growth Rate (2015-2020)

7.6 Southeast Asia IT Service Management Revenue and Growth Rate (2015-2020)

8 South America IT Service Management Revenue by Countries

8.1 South America IT Service Management Revenue by Countries (2015-2020)

8.2 Brazil IT Service Management Revenue and Growth Rate (2015-2020)

8.3 Argentina IT Service Management Revenue and Growth Rate (2015-2020)

9 Middle East & Africa Revenue IT Service Management by Countries

9.1 Middle East & Africa IT Service Management Revenue by Countries (2015-2020)

9.2 Saudi Arabia IT Service Management Revenue and Growth Rate (2015-2020)

9.3 UAE IT Service Management Revenue and Growth Rate (2015-2020)

9.4 Egypt IT Service Management Revenue and Growth Rate (2015-2020)

9.5 South Africa IT Service Management Revenue and Growth Rate (2015-2020)

10 Market Size Segment by Type

10.1 Global IT Service Management Revenue and Market Share by Type (2015-2020)

10.2 Global IT Service Management Market Forecast by Type (2019-2024)

10.3 Configuration Management Revenue Growth Rate (2015-2025)

10.4 IT Asset Management Revenue Growth Rate (2015-2025)

10.5 DBMS Management Revenue Growth Rate (2015-2025)

11 Global IT Service Management Market Segment by Application

11.1 Global IT Service Management Revenue Market Share by Application (2015-2020)

11.2 IT Service Management Market Forecast by Application (2019-2024)

11.3 IT & Telecommunication Revenue Growth (2015-2020)

11.4 Healthcare Revenue Growth (2015-2020)

11.5 Media & Entertainment Revenue Growth (2015-2020)

11.6 Retail Revenue Growth (2015-2020)

11.7 BFSI Revenue Growth (2015-2020)

12 Global IT Service Management Market Size Forecast (2021-2025)

12.1 Global IT Service Management Market Size Forecast (2021-2025)

12.2 Global IT Service Management Market Forecast by Regions (2021-2025)

12.3 North America IT Service Management Revenue Market Forecast (2021-2025)

12.4 Europe IT Service Management Revenue Market Forecast (2021-2025)

12.5 Asia-Pacific IT Service Management Revenue Market Forecast (2021-2025)

12.6 South America IT Service Management Revenue Market Forecast (2021-2025)

12.7 Middle East & Africa IT Service Management Revenue Market Forecast (2021-2025)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

14.3 Disclaimer

14.4 About US

List of Tables

Table 1. Global IT Service Management Revenue (USD Million) by Type: 2015 VS 2019 VS 2025

Table 2. Breakdown of IT Service Management by Company Type (Tier 1, Tier 2 and Tier 3)

Table 3. Global IT Service Management Revenue (USD Million) by Application: 2015 VS 2019 VS 2025

Table 4. Global Market IT Service Management Revenue (Million USD) Comparison by Regions 2015-2025

Table 5. IBM Corporate Information, Location and Competitors

Table 6. IBM IT Service Management Major Business

Table 7. IBM IT Service Management Total Revenue (USD Million) (2017-2018)

Table 8. IBM SWOT Analysis

Table 9. IBM IT Service Management Product and Solutions

Table 10. IBM IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 11. EMC Corporate Information, Location and Competitors

Table 12. EMC IT Service Management Major Business

Table 13. EMC IT Service Management Total Revenue (USD Million) (2018-2019)

Table 14. EMC SWOT Analysis

Table 15. EMC IT Service Management Product and Solutions

Table 16. EMC IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 17. Axios Systems Corporate Information, Location and Competitors

Table 18. Axios Systems IT Service Management Major Business

Table 19. Axios Systems IT Service Management Total Revenue (USD Million) (2017-2018)

Table 20. Axios Systems SWOT Analysis

Table 21. Axios Systems IT Service Management Product and Solutions

Table 22. Axios Systems IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 23. Absolute Software Corporate Information, Location and Competitors

Table 24. Absolute Software IT Service Management Major Business

Table 25. Absolute Software IT Service Management Total Revenue (USD Million) (2017-2018)

Table 26. Absolute Software SWOT Analysis

Table 27. Absolute Software IT Service Management Product and Solutions

Table 28. Absolute Software IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 29. Compuware Corporate Information, Location and Competitors

Table 30. Compuware IT Service Management Major Business

Table 31. Compuware IT Service Management Total Revenue (USD Million) (2017-2018)

Table 32. Compuware SWOT Analysis

Table 33. Compuware IT Service Management Product and Solutions

Table 34. Compuware IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 35. Microsoft Corporate Information, Location and Competitors

Table 36. Microsoft IT Service Management Major Business

Table 37. Microsoft IT Service Management Total Revenue (USD Million) (2017-2018)

Table 38. Microsoft SWOT Analysis

Table 39. Microsoft IT Service Management Product and Solutions

Table 40. Microsoft IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 41. Service Now Corporate Information, Location and Competitors

Table 42. Service Now IT Service Management Major Business

Table 43. Service Now IT Service Management Total Revenue (USD Million) (2017-2018)

Table 44. Service Now SWOT Analysis

Table 45. Service Now IT Service Management Product and Solutions

Table 46. Service Now IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 47. Citrix Systems Corporate Information, Location and Competitors

Table 48. Citrix Systems IT Service Management Major Business

Table 49. Citrix Systems IT Service Management Total Revenue (USD Million) (2017-2018)

Table 50. Citrix Systems SWOT Analysis

Table 51. Citrix Systems IT Service Management Product and Solutions

Table 52. Citrix Systems IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 53. Cherwell Software Corporate Information, Location and Competitors

Table 54. Cherwell Software IT Service Management Major Business

Table 55. Cherwell Software IT Service Management Total Revenue (USD Million) (2017-2018)

Table 56. Cherwell Software SWOT Analysis

Table 57. Cherwell Software IT Service Management Product and Solutions

Table 58. Cherwell Software IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 59. IVANTI Corporate Information, Location and Competitors

Table 60. IVANTI IT Service Management Major Business

Table 61. IVANTI IT Service Management Total Revenue (USD Million) (2017-2018)

Table 62. IVANTI SWOT Analysis

Table 63. IVANTI IT Service Management Product and Solutions

Table 64. IVANTI IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 65. BMC Software Corporate Information, Location and Competitors

Table 66. BMC Software IT Service Management Major Business

Table 67. BMC Software IT Service Management Total Revenue (USD Million) (2017-2018)

Table 68. BMC Software SWOT Analysis

Table 69. BMC Software IT Service Management Product and Solutions

Table 70. BMC Software IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 71. HP Corporate Information, Location and Competitors

Table 72. HP IT Service Management Major Business

Table 73. HP IT Service Management Total Revenue (USD Million) (2017-2018)

Table 74. HP SWOT Analysis

Table 75. HP IT Service Management Product and Solutions

Table 76. HP IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 77. CA Corporate Information, Location and Competitors

Table 78. CA IT Service Management Major Business

Table 79. CA IT Service Management Total Revenue (USD Million) (2017-2018)

Table 80. CA SWOT Analysis

Table 81. CA IT Service Management Product and Solutions

Table 82. CA IT Service Management Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 83. Global IT Service Management Revenue (Million USD) by Players (2015-2020)

Table 84. Global IT Service Management Revenue Share by Players (2015-2020)

Table 85. Global IT Service Management Revenue (Million USD) by Regions (2015-2020)

Table 86. Global IT Service Management Revenue Market Share by Regions (2015-2020)

Table 87. North America IT Service Management Revenue by Countries (2015-2020)

Table 88. North America IT Service Management Revenue Market Share by Countries (2015-2020)

Table 89. Europe IT Service Management Revenue (Million USD) by Countries (2015-2020)

Table 90. Asia-Pacific IT Service Management Revenue (Million USD) by Countries (2015-2020)

Table 91. South America IT Service Management Revenue by Countries (2015-2020)

Table 92. South America IT Service Management Revenue Market Share by Countries (2015-2020)

Table 93. Middle East and Africa IT Service Management Revenue (Million USD) by Countries (2015-2020)

Table 94. Middle East and Africa IT Service Management Revenue Market Share by Countries (2015-2020)

Table 95. Global IT Service Management Revenue (Million USD) by Type (2015-2020)

Table 96. Global IT Service Management Revenue Share by Type (2015-2020)

Table 97. Global IT Service Management Revenue Forecast by Type (2021-2025)

Table 98. Global IT Service Management Revenue by Application (2015-2020)

Table 99. Global IT Service Management Revenue Share by Application (2015-2020)

Table 100. Global IT Service Management Revenue Forecast by Application (2021-2025)

Table 101. Global IT Service Management Revenue (Million USD) Forecast by Regions (2021-2025)

List of Figures

Figure 1. IT Service Management Picture

Figure 2. Global IT Service Management Revenue Market Share by Type in 2019

Figure 3. Configuration Management Picture

Figure 4. IT Asset Management Picture

Figure 5. DBMS Management Picture

Figure 6. IT Service Management Revenue Market Share by Application in 2019

Figure 7. IT & Telecommunication Picture

Figure 8. Healthcare Picture

Figure 9. Media & Entertainment Picture

Figure 10. Retail Picture

Figure 11. BFSI Picture

Figure 12. Global IT Service Management Revenue (USD Million) and Growth Rate (2015-2025)

Figure 13. North America IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 14. Europe IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 15. Asia-Pacific IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 16. South America IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 17. Middle East and Africa IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 18. Global IT Service Management Revenue (Million USD) and Growth Rate (2015-2025)

Figure 19. Global IT Service Management Revenue Share by Players in 2019

Figure 20. Global Top 5 Players IT Service Management Revenue Market Share in 2019

Figure 21. Global Top 10 Players IT Service Management Revenue Market Share in 2019

Figure 22. Key Players Market Share Trend

Figure 23. Global IT Service Management Revenue (Million USD) and Growth Rate (%) (2015-2020)

Figure 24. Global IT Service Management Revenue Market Share by Regions (2015-2020)

Figure 25. Global IT Service Management Revenue Market Share by Regions in 2018

Figure 26. North America IT Service Management Revenue and Growth Rate (2015-2020)

Figure 27. Europe IT Service Management Revenue and Growth Rate (2015-2020)

Figure 28. Asia-Pacific IT Service Management Revenue and Growth Rate (2015-2020)

Figure 29. South America IT Service Management Revenue and Growth Rate (2015-2020)

Figure 30. Middle East and Africa IT Service Management Revenue and Growth Rate (2015-2020)

Figure 31. North America IT Service Management Revenue Market Share by Countries (2015-2020)

Figure 32. North America IT Service Management Revenue Market Share by Countries in 2019

Figure 33. USA IT Service Management Revenue and Growth Rate (2015-2020)

Figure 34. Canada IT Service Management Revenue and Growth Rate (2015-2020)

Figure 35. Mexico IT Service Management Revenue and Growth Rate (2015-2020)

Figure 36. Europe IT Service Management Revenue Market Share by Countries (2015-2020)

Figure 37. Europe IT Service Management Revenue Market Share by Countries in 2019

Figure 38. Germany IT Service Management Revenue and Growth Rate (2015-2020)

Figure 39. UK IT Service Management Revenue and Growth Rate (2015-2020)

Figure 40. France IT Service Management Revenue and Growth Rate (2015-2020)

Figure 41. Russia IT Service Management Revenue and Growth Rate (2015-2020)

Figure 42. Italy IT Service Management Revenue and Growth Rate (2015-2020)

Figure 43. Asia-Pacific IT Service Management Revenue Market Share by Countries (2015-2020)

Figure 44. Asia-Pacific IT Service Management Revenue Market Share by Countries in 2019

Figure 45. China IT Service Management Revenue and Growth Rate (2015-2020)

Figure 46. Japan IT Service Management Revenue and Growth Rate (2015-2020)

Figure 47. Korea IT Service Management Revenue and Growth Rate (2015-2020)

Figure 48. India IT Service Management Revenue and Growth Rate (2015-2020)

Figure 49. Southeast Asia IT Service Management Revenue and Growth Rate (2015-2020)

Figure 50. South America IT Service Management Revenue Market Share by Countries (2015-2020)

Figure 51. South America IT Service Management Revenue Market Share by Countries in 2019

Figure 52. Brazil IT Service Management Revenue and Growth Rate (2015-2020)

Figure 53. Argentina IT Service Management Revenue and Growth Rate (2015-2020)

Figure 54. Middle East and Africa IT Service Management Revenue Market Share by Countries (2015-2020)

Figure 55. Middle East and Africa IT Service Management Revenue Market Share by Countries in 2019

Figure 56. Saudi Arabia IT Service Management Revenue and Growth Rate (2015-2020)

Figure 57. UAE IT Service Management Revenue and Growth Rate (2015-2020)

Figure 58. Egypt IT Service Management Revenue and Growth Rate (2015-2020)

Figure 59. South Africa IT Service Management Revenue and Growth Rate (2015-2020)

Figure 60. Global IT Service Management Revenue Share by Type (2015-2020)

Figure 61. Global IT Service Management Revenue Share by Type in 2019

Figure 62. Global IT Service Management Market Share Forecast by Type (2021-2025)

Figure 63. Global Configuration Management Revenue Growth Rate (2015-2020)

Figure 64. Global IT Asset Management Revenue Growth Rate (2015-2020)

Figure 65. Global DBMS Management Revenue Growth Rate (2015-2020)

Figure 66. Global IT Service Management Revenue Share by Application (2015-2020)

Figure 67. Global IT Service Management Revenue Share by Application in 2019

Figure 68. Global IT Service Management Market Share Forecast by Application (2021-2025)

Figure 69. Global IT & Telecommunication Revenue Growth Rate (2015-2020)

Figure 70. Global Healthcare Revenue Growth Rate (2015-2020)

Figure 71. Global Media & Entertainment Revenue Growth Rate (2015-2020)

Figure 72. Global Retail Revenue Growth Rate (2015-2020)

Figure 73. Global BFSI Revenue Growth Rate (2015-2020)

Figure 74. Global IT Service Management Revenue (Million USD) and Growth Rate Forecast (2021-2025)

Figure 75. Global IT Service Management Revenue (Million USD) Forecast by Regions (2021-2025)

Figure 76. Global IT Service Management Revenue Market Share Forecast by Regions (2021-2025)

Figure 77. North America IT Service Management Revenue Market Forecast (2021-2025)

Figure 78. Europe IT Service Management Revenue Market Forecast (2021-2025)

Figure 79. Asia-Pacific IT Service Management Revenue Market Forecast (2021-2025)

Figure 80. South America IT Service Management Revenue Market Forecast (2021-2025)

Figure 81. Middle East and Africa IT Service Management Revenue Market Forecast (2021-2025)

Figure 82. Sales Channel: Direct Channel vs Indirect Channel

Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

Market research helps businesses strengthen a company’s position
Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
Market research helps in identifying the potential threats and opportunities associated with the business industry
Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

Data Collection
Data Synthesis
Market Deduction & Formulation
Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends.
Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information.

We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:

Export & Import Data
Business Information related to trade and its statistics
Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.

In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
Examining demographic along with psychographic segmentation for market evaluation
Analyzing the macro and micro-economic indicators for each demography
Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology.

Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.

The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

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Testimonials

Hi John,
Thanks for the report. We've been going through it and see some good data on the market and players. –

Kennedy Brown
Health Technology Innovation
United States

Hi Rahul,
Thank You for the report it is good and beneficial for me.
Thank You in Advance

Mika Salomäki

Dear Siddhartha,
Thank you for your fast reply. The report arrived safe and sound, evrything looks all right.
Thank you very much for your assitance and I will be looking forward to another opportunity for cooperation.

ONDŘEJ ŠUPKA
Analytics Department
ČESKÁ ZBROJOVKA A.S.

Dear Siddhartha,
The report looks good, and we believe the material mix is more realistic now. It is good to know you report “Net” Manufacturing Selling Price, as that can make a difference in how we view the numbers. The reports were great and we appreciate your working with us.
Thanks for all your help!