Global Service Delivery Automation Market 2020 by Company, Regions, Type and Application, Forecast to 2025

$3480

Market Overview

The global Service Delivery Automation market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of 14.5% in the forecast period of 2020 to 2025 and will expected to reach USD 4300.5 million by 2025, from USD 2503.1 million in 2019.

The Service Delivery Automation market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

Market segmentation

Service Delivery Automation market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.

By Type, Service Delivery Automation market has been segmented into:

IT Process Automation

Business Process Automation

By Application, Service Delivery Automation has been segmented into:

BFSI

IT, Telecommunication & Media

Travel, Hospitality & Transportation

Retail & Consumer Goods

Healthcare & Pharmaceuticals

Manufacturing & Logistics

Others

Regions and Countries Level Analysis

Regional analysis is another highly comprehensive part of the research and analysis study of the global Service Delivery Automation market presented in the report. This section sheds light on the sales growth of different regional and country-level Service Delivery Automation markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global Service Delivery Automation market.

The report offers in-depth assessment of the growth and other aspects of the Service Delivery Automation market in important countries (regions), including:

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia and Italy)

Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)

South America (Brazil, Argentina, Colombia)

Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Competitive Landscape and Service Delivery Automation Market Share Analysis

Service Delivery Automation competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, Service Delivery Automation sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the Service Delivery Automation sales, revenue and market share for each player covered in this report.

The major players covered in Service Delivery Automation are:

IBM

Openspan

Blue Prism

Uipath SRL

Celaton Limited

Ipsoft

Arago

Nice Systems

Xerox

Automation Anywhere

Genfour

Sutherland Global Services

Exilant Technologies

Softomotive

Table of Contents

1 Service Delivery Automation Market Overview

1.1 Product Overview and Scope of Service Delivery Automation

1.2 Classification of Service Delivery Automation by Type

1.2.1 Global Service Delivery Automation Revenue by Type: 2015 VS 2019 VS 2025

1.2.2 Global Service Delivery Automation Revenue Market Share by Type in 2019

1.2.3 IT Process Automation

1.2.4 Business Process Automation

1.3 Global Service Delivery Automation Market by Application

1.3.1 Overview: Global Service Delivery Automation Revenue by Application: 2015 VS 2019 VS 2025

1.3.2 BFSI

1.3.3 IT, Telecommunication & Media

1.3.4 Travel, Hospitality & Transportation

1.3.5 Retail & Consumer Goods

1.3.6 Healthcare & Pharmaceuticals

1.3.7 Manufacturing & Logistics

1.3.8 Others

1.4 Global Service Delivery Automation Market by Regions

1.4.1 Global Service Delivery Automation Market Size by Regions: 2015 VS 2019 VS 2025

1.4.2 Global Market Size of Service Delivery Automation (2015-2025)

1.4.3 North America (USA, Canada and Mexico) Service Delivery Automation Status and Prospect (2015-2025)

1.4.4 Europe (Germany, France, UK, Russia and Italy) Service Delivery Automation Status and Prospect (2015-2025)

1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Delivery Automation Status and Prospect (2015-2025)

1.4.6 South America (Brazil, Argentina, Colombia) Service Delivery Automation Status and Prospect (2015-2025)

1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Delivery Automation Status and Prospect (2015-2025)

2 Company Profiles

2.1 IBM

2.1.1 IBM Details

2.1.2 IBM Major Business and Total Revenue (Financial Highlights) Analysis

2.1.3 IBM SWOT Analysis

2.1.4 IBM Product and Services

2.1.5 IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.2 Openspan

2.2.1 Openspan Details

2.2.2 Openspan Major Business and Total Revenue (Financial Highlights) Analysis

2.2.3 Openspan SWOT Analysis

2.2.4 Openspan Product and Services

2.2.5 Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.3 Blue Prism

2.3.1 Blue Prism Details

2.3.2 Blue Prism Major Business and Total Revenue (Financial Highlights) Analysis

2.3.3 Blue Prism SWOT Analysis

2.3.4 Blue Prism Product and Services

2.3.5 Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.4 Uipath SRL

2.4.1 Uipath SRL Details

2.4.2 Uipath SRL Major Business and Total Revenue (Financial Highlights) Analysis

2.4.3 Uipath SRL SWOT Analysis

2.4.4 Uipath SRL Product and Services

2.4.5 Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.5 Celaton Limited

2.5.1 Celaton Limited Details

2.5.2 Celaton Limited Major Business and Total Revenue (Financial Highlights) Analysis

2.5.3 Celaton Limited SWOT Analysis

2.5.4 Celaton Limited Product and Services

2.5.5 Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.6 Ipsoft

2.6.1 Ipsoft Details

2.6.2 Ipsoft Major Business and Total Revenue (Financial Highlights) Analysis

2.6.3 Ipsoft SWOT Analysis

2.6.4 Ipsoft Product and Services

2.6.5 Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.7 Arago

2.7.1 Arago Details

2.7.2 Arago Major Business and Total Revenue (Financial Highlights) Analysis

2.7.3 Arago SWOT Analysis

2.7.4 Arago Product and Services

2.7.5 Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.8 Nice Systems

2.8.1 Nice Systems Details

2.8.2 Nice Systems Major Business and Total Revenue (Financial Highlights) Analysis

2.8.3 Nice Systems SWOT Analysis

2.8.4 Nice Systems Product and Services

2.8.5 Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.9 Xerox

2.9.1 Xerox Details

2.9.2 Xerox Major Business and Total Revenue (Financial Highlights) Analysis

2.9.3 Xerox SWOT Analysis

2.9.4 Xerox Product and Services

2.9.5 Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.10 Automation Anywhere

2.10.1 Automation Anywhere Details

2.10.2 Automation Anywhere Major Business and Total Revenue (Financial Highlights) Analysis

2.10.3 Automation Anywhere SWOT Analysis

2.10.4 Automation Anywhere Product and Services

2.10.5 Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.11 Genfour

2.11.1 Genfour Details

2.11.2 Genfour Major Business and Total Revenue (Financial Highlights) Analysis

2.11.3 Genfour SWOT Analysis

2.11.4 Genfour Product and Services

2.11.5 Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.12 Sutherland Global Services

2.12.1 Sutherland Global Services Details

2.12.2 Sutherland Global Services Major Business and Total Revenue (Financial Highlights) Analysis

2.12.3 Sutherland Global Services SWOT Analysis

2.12.4 Sutherland Global Services Product and Services

2.12.5 Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.13 Exilant Technologies

2.13.1 Exilant Technologies Details

2.13.2 Exilant Technologies Major Business and Total Revenue (Financial Highlights) Analysis

2.13.3 Exilant Technologies SWOT Analysis

2.13.4 Exilant Technologies Product and Services

2.13.5 Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

2.14 Softomotive

2.14.1 Softomotive Details

2.14.2 Softomotive Major Business and Total Revenue (Financial Highlights) Analysis

2.14.3 Softomotive SWOT Analysis

2.14.4 Softomotive Product and Services

2.14.5 Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2018-2019)

3 Market Competition, by Players

3.1 Global Service Delivery Automation Revenue and Share by Players (2015-2020)

3.2 Market Concentration Rate

3.2.1 Top 5 Service Delivery Automation Players Market Share

3.2.2 Top 10 Service Delivery Automation Players Market Share

3.3 Market Competition Trend

4 Market Size by Regions

4.1 Global Service Delivery Automation Revenue and Market Share by Regions

4.2 North America Service Delivery Automation Revenue and Growth Rate (2015-2020)

4.3 Europe Service Delivery Automation Revenue and Growth Rate (2015-2020)

4.4 Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2015-2020)

4.5 South America Service Delivery Automation Revenue and Growth Rate (2015-2020)

4.6 Middle East & Africa Service Delivery Automation Revenue and Growth Rate (2015-2020)

5 North America Service Delivery Automation Revenue by Countries

5.1 North America Service Delivery Automation Revenue by Countries (2015-2020)

5.2 USA Service Delivery Automation Revenue and Growth Rate (2015-2020)

5.3 Canada Service Delivery Automation Revenue and Growth Rate (2015-2020)

5.4 Mexico Service Delivery Automation Revenue and Growth Rate (2015-2020)

6 Europe Service Delivery Automation Revenue by Countries

6.1 Europe Service Delivery Automation Revenue by Countries (2015-2020)

6.2 Germany Service Delivery Automation Revenue and Growth Rate (2015-2020)

6.3 UK Service Delivery Automation Revenue and Growth Rate (2015-2020)

6.4 France Service Delivery Automation Revenue and Growth Rate (2015-2020)

6.5 Russia Service Delivery Automation Revenue and Growth Rate (2015-2020)

6.6 Italy Service Delivery Automation Revenue and Growth Rate (2015-2020)

7 Asia-Pacific Service Delivery Automation Revenue by Countries

7.1 Asia-Pacific Service Delivery Automation Revenue by Countries (2015-2020)

7.2 China Service Delivery Automation Revenue and Growth Rate (2015-2020)

7.3 Japan Service Delivery Automation Revenue and Growth Rate (2015-2020)

7.4 Korea Service Delivery Automation Revenue and Growth Rate (2015-2020)

7.5 India Service Delivery Automation Revenue and Growth Rate (2015-2020)

7.6 Southeast Asia Service Delivery Automation Revenue and Growth Rate (2015-2020)

8 South America Service Delivery Automation Revenue by Countries

8.1 South America Service Delivery Automation Revenue by Countries (2015-2020)

8.2 Brazil Service Delivery Automation Revenue and Growth Rate (2015-2020)

8.3 Argentina Service Delivery Automation Revenue and Growth Rate (2015-2020)

9 Middle East & Africa Revenue Service Delivery Automation by Countries

9.1 Middle East & Africa Service Delivery Automation Revenue by Countries (2015-2020)

9.2 Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2015-2020)

9.3 UAE Service Delivery Automation Revenue and Growth Rate (2015-2020)

9.4 Egypt Service Delivery Automation Revenue and Growth Rate (2015-2020)

9.5 South Africa Service Delivery Automation Revenue and Growth Rate (2015-2020)

10 Market Size Segment by Type

10.1 Global Service Delivery Automation Revenue and Market Share by Type (2015-2020)

10.2 Global Service Delivery Automation Market Forecast by Type (2019-2024)

10.3 IT Process Automation Revenue Growth Rate (2015-2025)

10.4 Business Process Automation Revenue Growth Rate (2015-2025)

11 Global Service Delivery Automation Market Segment by Application

11.1 Global Service Delivery Automation Revenue Market Share by Application (2015-2020)

11.2 Service Delivery Automation Market Forecast by Application (2019-2024)

11.3 BFSI Revenue Growth (2015-2020)

11.4 IT, Telecommunication & Media Revenue Growth (2015-2020)

11.5 Travel, Hospitality & Transportation Revenue Growth (2015-2020)

11.6 Retail & Consumer Goods Revenue Growth (2015-2020)

11.7 Healthcare & Pharmaceuticals Revenue Growth (2015-2020)

11.8 Manufacturing & Logistics Revenue Growth (2015-2020)

11.9 Others Revenue Growth (2015-2020)

12 Global Service Delivery Automation Market Size Forecast (2021-2025)

12.1 Global Service Delivery Automation Market Size Forecast (2021-2025)

12.2 Global Service Delivery Automation Market Forecast by Regions (2021-2025)

12.3 North America Service Delivery Automation Revenue Market Forecast (2021-2025)

12.4 Europe Service Delivery Automation Revenue Market Forecast (2021-2025)

12.5 Asia-Pacific Service Delivery Automation Revenue Market Forecast (2021-2025)

12.6 South America Service Delivery Automation Revenue Market Forecast (2021-2025)

12.7 Middle East & Africa Service Delivery Automation Revenue Market Forecast (2021-2025)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

14.3 Disclaimer

14.4 About US


List of Tables

Table 1. Global Service Delivery Automation Revenue (USD Million) by Type: 2015 VS 2019 VS 2025

Table 2. Breakdown of Service Delivery Automation by Company Type (Tier 1, Tier 2 and Tier 3)

Table 3. Global Service Delivery Automation Revenue (USD Million) by Application: 2015 VS 2019 VS 2025

Table 4. Global Market Service Delivery Automation Revenue (Million USD) Comparison by Regions 2015-2025

Table 5. IBM Corporate Information, Location and Competitors

Table 6. IBM Service Delivery Automation Major Business

Table 7. IBM Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 8. IBM SWOT Analysis

Table 9. IBM Service Delivery Automation Product and Solutions

Table 10. IBM Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 11. Openspan Corporate Information, Location and Competitors

Table 12. Openspan Service Delivery Automation Major Business

Table 13. Openspan Service Delivery Automation Total Revenue (USD Million) (2018-2019)

Table 14. Openspan SWOT Analysis

Table 15. Openspan Service Delivery Automation Product and Solutions

Table 16. Openspan Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 17. Blue Prism Corporate Information, Location and Competitors

Table 18. Blue Prism Service Delivery Automation Major Business

Table 19. Blue Prism Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 20. Blue Prism SWOT Analysis

Table 21. Blue Prism Service Delivery Automation Product and Solutions

Table 22. Blue Prism Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 23. Uipath SRL Corporate Information, Location and Competitors

Table 24. Uipath SRL Service Delivery Automation Major Business

Table 25. Uipath SRL Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 26. Uipath SRL SWOT Analysis

Table 27. Uipath SRL Service Delivery Automation Product and Solutions

Table 28. Uipath SRL Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 29. Celaton Limited Corporate Information, Location and Competitors

Table 30. Celaton Limited Service Delivery Automation Major Business

Table 31. Celaton Limited Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 32. Celaton Limited SWOT Analysis

Table 33. Celaton Limited Service Delivery Automation Product and Solutions

Table 34. Celaton Limited Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 35. Ipsoft Corporate Information, Location and Competitors

Table 36. Ipsoft Service Delivery Automation Major Business

Table 37. Ipsoft Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 38. Ipsoft SWOT Analysis

Table 39. Ipsoft Service Delivery Automation Product and Solutions

Table 40. Ipsoft Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 41. Arago Corporate Information, Location and Competitors

Table 42. Arago Service Delivery Automation Major Business

Table 43. Arago Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 44. Arago SWOT Analysis

Table 45. Arago Service Delivery Automation Product and Solutions

Table 46. Arago Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 47. Nice Systems Corporate Information, Location and Competitors

Table 48. Nice Systems Service Delivery Automation Major Business

Table 49. Nice Systems Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 50. Nice Systems SWOT Analysis

Table 51. Nice Systems Service Delivery Automation Product and Solutions

Table 52. Nice Systems Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 53. Xerox Corporate Information, Location and Competitors

Table 54. Xerox Service Delivery Automation Major Business

Table 55. Xerox Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 56. Xerox SWOT Analysis

Table 57. Xerox Service Delivery Automation Product and Solutions

Table 58. Xerox Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 59. Automation Anywhere Corporate Information, Location and Competitors

Table 60. Automation Anywhere Service Delivery Automation Major Business

Table 61. Automation Anywhere Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 62. Automation Anywhere SWOT Analysis

Table 63. Automation Anywhere Service Delivery Automation Product and Solutions

Table 64. Automation Anywhere Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 65. Genfour Corporate Information, Location and Competitors

Table 66. Genfour Service Delivery Automation Major Business

Table 67. Genfour Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 68. Genfour SWOT Analysis

Table 69. Genfour Service Delivery Automation Product and Solutions

Table 70. Genfour Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 71. Sutherland Global Services Corporate Information, Location and Competitors

Table 72. Sutherland Global Services Service Delivery Automation Major Business

Table 73. Sutherland Global Services Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 74. Sutherland Global Services SWOT Analysis

Table 75. Sutherland Global Services Service Delivery Automation Product and Solutions

Table 76. Sutherland Global Services Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 77. Exilant Technologies Corporate Information, Location and Competitors

Table 78. Exilant Technologies Service Delivery Automation Major Business

Table 79. Exilant Technologies Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 80. Exilant Technologies SWOT Analysis

Table 81. Exilant Technologies Service Delivery Automation Product and Solutions

Table 82. Exilant Technologies Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 83. Softomotive Corporate Information, Location and Competitors

Table 84. Softomotive Service Delivery Automation Major Business

Table 85. Softomotive Service Delivery Automation Total Revenue (USD Million) (2017-2018)

Table 86. Softomotive SWOT Analysis

Table 87. Softomotive Service Delivery Automation Product and Solutions

Table 88. Softomotive Service Delivery Automation Revenue (USD Million), Gross Margin and Market Share (2018-2019)

Table 89. Global Service Delivery Automation Revenue (Million USD) by Players (2015-2020)

Table 90. Global Service Delivery Automation Revenue Share by Players (2015-2020)

Table 91. Global Service Delivery Automation Revenue (Million USD) by Regions (2015-2020)

Table 92. Global Service Delivery Automation Revenue Market Share by Regions (2015-2020)

Table 93. North America Service Delivery Automation Revenue by Countries (2015-2020)

Table 94. North America Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Table 95. Europe Service Delivery Automation Revenue (Million USD) by Countries (2015-2020)

Table 96. Asia-Pacific Service Delivery Automation Revenue (Million USD) by Countries (2015-2020)

Table 97. South America Service Delivery Automation Revenue by Countries (2015-2020)

Table 98. South America Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Table 99. Middle East and Africa Service Delivery Automation Revenue (Million USD) by Countries (2015-2020)

Table 100. Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Table 101. Global Service Delivery Automation Revenue (Million USD) by Type (2015-2020)

Table 102. Global Service Delivery Automation Revenue Share by Type (2015-2020)

Table 103. Global Service Delivery Automation Revenue Forecast by Type (2021-2025)

Table 104. Global Service Delivery Automation Revenue by Application (2015-2020)

Table 105. Global Service Delivery Automation Revenue Share by Application (2015-2020)

Table 106. Global Service Delivery Automation Revenue Forecast by Application (2021-2025)

Table 107. Global Service Delivery Automation Revenue (Million USD) Forecast by Regions (2021-2025)

List of Figures

Figure 1. Service Delivery Automation Picture

Figure 2. Global Service Delivery Automation Revenue Market Share by Type in 2019

Figure 3. IT Process Automation Picture

Figure 4. Business Process Automation Picture

Figure 5. Service Delivery Automation Revenue Market Share by Application in 2019

Figure 6. BFSI Picture

Figure 7. IT, Telecommunication & Media Picture

Figure 8. Travel, Hospitality & Transportation Picture

Figure 9. Retail & Consumer Goods Picture

Figure 10. Healthcare & Pharmaceuticals Picture

Figure 11. Manufacturing & Logistics Picture

Figure 12. Others Picture

Figure 13. Global Service Delivery Automation Revenue (USD Million) and Growth Rate (2015-2025)

Figure 14. North America Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 15. Europe Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 16. Asia-Pacific Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 17. South America Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 18. Middle East and Africa Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 19. Global Service Delivery Automation Revenue (Million USD) and Growth Rate (2015-2025)

Figure 20. Global Service Delivery Automation Revenue Share by Players in 2019

Figure 21. Global Top 5 Players Service Delivery Automation Revenue Market Share in 2019

Figure 22. Global Top 10 Players Service Delivery Automation Revenue Market Share in 2019

Figure 23. Key Players Market Share Trend

Figure 24. Global Service Delivery Automation Revenue (Million USD) and Growth Rate (%) (2015-2020)

Figure 25. Global Service Delivery Automation Revenue Market Share by Regions (2015-2020)

Figure 26. Global Service Delivery Automation Revenue Market Share by Regions in 2018

Figure 27. North America Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 28. Europe Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 29. Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 30. South America Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 31. Middle East and Africa Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 32. North America Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Figure 33. North America Service Delivery Automation Revenue Market Share by Countries in 2019

Figure 34. USA Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 35. Canada Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 36. Mexico Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 37. Europe Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Figure 38. Europe Service Delivery Automation Revenue Market Share by Countries in 2019

Figure 39. Germany Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 40. UK Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 41. France Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 42. Russia Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 43. Italy Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 44. Asia-Pacific Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Figure 45. Asia-Pacific Service Delivery Automation Revenue Market Share by Countries in 2019

Figure 46. China Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 47. Japan Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 48. Korea Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 49. India Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 50. Southeast Asia Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 51. South America Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Figure 52. South America Service Delivery Automation Revenue Market Share by Countries in 2019

Figure 53. Brazil Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 54. Argentina Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 55. Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2015-2020)

Figure 56. Middle East and Africa Service Delivery Automation Revenue Market Share by Countries in 2019

Figure 57. Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 58. UAE Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 59. Egypt Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 60. South Africa Service Delivery Automation Revenue and Growth Rate (2015-2020)

Figure 61. Global Service Delivery Automation Revenue Share by Type (2015-2020)

Figure 62. Global Service Delivery Automation Revenue Share by Type in 2019

Figure 63. Global Service Delivery Automation Market Share Forecast by Type (2021-2025)

Figure 64. Global IT Process Automation Revenue Growth Rate (2015-2020)

Figure 65. Global Business Process Automation Revenue Growth Rate (2015-2020)

Figure 66. Global Service Delivery Automation Revenue Share by Application (2015-2020)

Figure 67. Global Service Delivery Automation Revenue Share by Application in 2019

Figure 68. Global Service Delivery Automation Market Share Forecast by Application (2021-2025)

Figure 69. Global BFSI Revenue Growth Rate (2015-2020)

Figure 70. Global IT, Telecommunication & Media Revenue Growth Rate (2015-2020)

Figure 71. Global Travel, Hospitality & Transportation Revenue Growth Rate (2015-2020)

Figure 72. Global Retail & Consumer Goods Revenue Growth Rate (2015-2020)

Figure 73. Global Healthcare & Pharmaceuticals Revenue Growth Rate (2015-2020)

Figure 74. Global Manufacturing & Logistics Revenue Growth Rate (2015-2020)

Figure 75. Global Others Revenue Growth Rate (2015-2020)

Figure 76. Global Service Delivery Automation Revenue (Million USD) and Growth Rate Forecast (2021-2025)

Figure 77. Global Service Delivery Automation Revenue (Million USD) Forecast by Regions (2021-2025)

Figure 78. Global Service Delivery Automation Revenue Market Share Forecast by Regions (2021-2025)

Figure 79. North America Service Delivery Automation Revenue Market Forecast (2021-2025)

Figure 80. Europe Service Delivery Automation Revenue Market Forecast (2021-2025)

Figure 81. Asia-Pacific Service Delivery Automation Revenue Market Forecast (2021-2025)

Figure 82. South America Service Delivery Automation Revenue Market Forecast (2021-2025)

Figure 83. Middle East and Africa Service Delivery Automation Revenue Market Forecast (2021-2025)

Figure 84. Sales Channel: Direct Channel vs Indirect Channel

Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

  • Market research helps businesses strengthen a company’s position
  • Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
  • Market research helps in identifying the potential threats and opportunities associated with the business industry
  • Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

  • Data Collection
  • Data Synthesis
  • Market Deduction & Formulation
  • Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

  • Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
  • Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends. 
  • Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information. 
    • We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:
      • Export & Import Data
      • Business Information related to trade and its statistics
      • Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.
  • In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
  • Examining demographic along with psychographic segmentation for market evaluation
  • Analyzing the macro and micro-economic indicators for each demography
  • Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

  • Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
  • Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology. 
    • Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.
    • The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

Please fill the form below, to recieve the report sample


+1

Our Clients

Some Facts about Fior Markets

1%

Free Customization

1+

Countries can be added on demand

1

Free yearly update on purchase of Multi/Corporate User License

1+

Companies served till date

Customized Research Programme
Premium Customer Service

We serve our customers 24x7 for 365 days through calls, emails and live chat options.

Syndicated market research
Exceptional Market Report

Huge database of exceptional market reports bringing market intelligence to your fingertips.

Domain Specific Analytics
Secured Payment Options

SSL enabled, we offer you various secured payment options for risk free purchase.