Managed Services Market Size by Service Type (Managed Security Services, Managed Network Services, Managed IT Infrastructure, Managed Data Center Services, Managed Communication Services), Deployment Mode (On-Premise, Cloud-Based), Organization Size (Small and Medium Enterprises (SMEs), Large Enterprises), End User (BFSI, Healthcare, IT & Telecom, Retail, Government), Regions (North America, Europe, Asia-Pacific, Latin America, Middle East & Africa), Global Industry Analysis, Share, Growth, Trends, and Forecast 2026 to 2035

  • Publish Date: Feb, 2026
  • Report ID: 420621
  • Category: Technology
  • Pages: 236
$4700

The managed services market was valued at USD 280 Billion in 2025, with projections indicating a robust growth trajectory reaching USD 550 Billion by 2035. The market is anticipated to grow at a Compound Annual Growth Rate (CAGR) of 7% during the 2026-2035 period. This growth underscores the increasing reliance of businesses on managed services to optimize operations, reduce costs, and enhance technology management efficiency.

Market Definition and Overview

The managed services market encompasses a range of services that are outsourced to third-party providers to manage, monitor, and maintain company IT infrastructure and end-user systems on a proactive basis. These services include network management, cybersecurity, data analytics, cloud services, and IT infrastructure management. The focus is on providing solutions that are scalable, customizable, and capable of meeting the dynamic needs of modern enterprises, thereby enabling them to focus on core business objectives while ensuring operational excellence.

Current Market Momentum & Relevance

The managed services market is currently experiencing heightened attention due to several key factors. First, the rapid digital transformation across industries has increased the demand for sophisticated IT solutions that can adapt to evolving business landscapes. Organizations are prioritizing strategic partnerships with managed service providers (MSPs) to leverage their expertise in advanced technologies such as artificial intelligence, machine learning, and cloud computing, which are critical for maintaining competitive advantage.

Furthermore, the escalating complexity of cybersecurity threats has compelled companies to seek comprehensive managed security services to protect sensitive data and ensure regulatory compliance. The need for robust disaster recovery solutions and business continuity planning is also propelling the growth of this market.

Additionally, the shift towards remote work and hybrid office models has intensified the need for reliable IT support and infrastructure management, further driving the demand for managed services. Enterprises are recognizing the strategic value of outsourcing to MSPs to achieve cost efficiencies, reduce downtime, and enhance productivity.

In conclusion, the managed services market is poised for significant expansion, driven by technological advancements and the increasing imperative for organizations to embrace agile, scalable IT solutions. As businesses continue to navigate the complexities of the digital age, the role of managed services as a strategic enabler will only continue to grow, making it a critical area for investment and strategic focus for C-level executives and investors alike.

Market Drivers

The managed services market is experiencing robust growth, driven primarily by several key factors. Firstly, the rapid advancement in technological innovations such as cloud computing and AI integration is significantly enhancing service delivery efficiency. According to a recent Gartner report, cloud-based managed services are expected to grow by 20% annually through 2025, showcasing the increasing reliance on scalable and flexible technology solutions.

Secondly, the rising demand for enterprise digitization is a major catalyst. With businesses across sectors prioritizing digital transformation initiatives, the adoption of managed services is becoming essential to streamline operations and improve cost-efficiency. A survey by Deloitte indicates that 65% of enterprises are outsourcing IT functions to focus on core business strategies.

In addition, regulatory tailwinds and ESG initiatives are propelling market growth. Governments worldwide are enforcing stricter compliance and data protection regulations, necessitating expert-managed services to navigate complex compliance landscapes. Moreover, the push towards sustainability and ESG compliance is driving companies to adopt greener IT solutions, further fueling the managed services market.

Market Restraints

Despite the promising growth, the managed services market faces certain restraints. A significant barrier is the high initial costs associated with transitioning to managed services, which can deter small and medium enterprises from adoption. As reported by a TechRepublic analysis, 40% of SMEs cite budget constraints as a primary reason for delaying outsourcing IT services.

Moreover, data security concerns remain a pressing issue. The increasing sophistication of cyber threats poses risks to managed service providers, with IDC reporting that 58% of organizations hesitate to outsource due to potential data breaches and privacy concerns.

Market Opportunities

The managed services landscape is ripe with opportunities, particularly in emerging markets where digital infrastructure is still developing. Regions such as Asia-Pacific and Latin America present untapped potential due to increasing internet penetration and growing SME sectors. As per Frost & Sullivan, these regions are expected to contribute significantly to the market's expansion over the next decade.

Additionally, the convergence of AI and cybersecurity presents a lucrative opportunity. With the advent of AI-driven security solutions, managed service providers can offer more sophisticated threat detection and mitigation services. Innovation pipelines and venture capital trends indicate a strong investment flow into AI startups, suggesting a promising outlook for integrated managed services.

Market Challenges

The managed services market is not without its challenges. Regulatory uncertainties, particularly in data governance and cross-border data transfer laws, pose significant hurdles. The evolving legal landscape requires providers to remain agile and informed to ensure compliance.

Infrastructure and technical limitations, especially in developing regions, continue to restrict service delivery capabilities. Additionally, the shortage of skilled labor in IT and cybersecurity fields presents a substantial challenge, with companies struggling to find qualified professionals to meet the growing demand for managed services. Lastly, the fragmented market with varying compliance requirements adds complexity, necessitating tailored solutions for diverse client needs.

Regional Insights

North America Managed Services Market

The North America managed services market was valued at USD 70 Billion in 2025 and is forecasted to reach USD 120 Billion by 2035, registering a CAGR of 5.5% during the forecast period. This region leads the global market, driven by the rapid adoption of advanced technologies and a strong presence of major IT companies. The United States, being a technological hub, plays a pivotal role in this market. The U.S. Department of Commerce highlights that the increasing demand for cloud-based solutions and cybersecurity services is a significant growth factor.

Asia-Pacific Managed Services Market

The Asia-Pacific managed services market is the second largest, driven by the digital transformation across industries and increasing investments in IT infrastructure. Countries like India and China are leading the charge with their robust IT sectors and government initiatives to promote smart cities and digitalization. The market is expected to experience significant growth due to the rising number of enterprises seeking cost-efficient IT management solutions.

Europe Managed Services Market

Europe holds the third position in the global managed services market, with a focus on compliance and data protection regulations such as GDPR driving demand for managed security services. The region's mature IT landscape and the presence of several multinational corporations contribute to sustained growth in managed services adoption. Countries like Germany and the UK are at the forefront, leveraging IT services to enhance operational efficiency.

Segmentation Structure

By Service Type

  • Managed Security Services
  • Managed Network Services
  • Managed IT Infrastructure
  • Managed Data Center Services
  • Managed Communication Services

By Deployment Mode

  • On-Premise
  • Cloud-Based

By Organization Size

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

By End User

  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail
  • Government

By Region Type

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East & Africa

Segment-Level Analysis

By Service Type: Managed Security Services

The Managed Security Services segment is the largest, projected to dominate with a significant market share by 2025. Rising threats of cyber-attacks and stringent regulatory requirements are key growth drivers. For instance, managed security services experienced a 38% increase in adoption in 2024, driven by increased awareness of cybersecurity risks among SMEs.

By Deployment Mode: Cloud-Based

The cloud-based deployment mode is the largest sub-segment, witnessing robust growth due to its scalability and cost-effectiveness. The increasing shift towards remote work and digitalization has led to a 45% rise in cloud-based managed services adoption in 2024, according to industry reports.

By Organization Size: Large Enterprises

Large enterprises dominate the market, leveraging managed services to optimize IT operations and focus on core business functions. The need for seamless integration and advanced IT infrastructure has resulted in a 40% increase in managed services utilization among large companies in 2024.

By End User: IT & Telecom

The IT & Telecom sector is the largest end-user segment, driven by the need for continuous monitoring and management of complex IT environments. The sector's demand for managed network services grew by 50% in 2024, influenced by the rapid expansion of 5G networks and increased data traffic.

Key Market Players

  • IBM Corporation
  • Accenture
  • Cisco Systems, Inc.
  • Hewlett Packard Enterprise Development LP
  • Fujitsu Limited
  • DXC Technology
  • Atos SE
  • Capgemini
  • NTT Data Corporation
  • Wipro Limited
  • Tata Consultancy Services Limited
  • Infosys Limited
  • Cognizant Technology Solutions Corporation
  • Rackspace Technology
  • Unisys Corporation
  • BT Group plc
  • Ericsson
  • Telefonica S.A.
  • Verizon Communications Inc.
  • Orange Business Services

Recent Strategic Developments

  • January 2025: IBM Corporation announced a strategic alliance with Microsoft to enhance cloud-based managed services offerings, leveraging AI and data analytics to improve operational efficiency.
  • March 2025: Accenture launched a new suite of cybersecurity managed services, focusing on threat intelligence and advanced threat protection for global enterprises.
  • July 2025: Cisco Systems, Inc. expanded its managed services portfolio by acquiring a leading AI-driven network management company to enhance its service capabilities in predictive maintenance and network optimization.
  • November 2025: Fujitsu Limited introduced a new managed hybrid cloud service aimed at supporting digital transformation initiatives for its clients, integrating cutting-edge automation technologies.

Research Methodology

Market research is a method of gathering, assessing and deducing data & information about a particular market. Market research is very crucial in these days. The techniques analyze about how a product/service can be offered to the market to its end-customers, observe the impact of that product/service based on the past customer experiences, and cater their needs and demands. Owing to the successful business ventures, accurate, relevant and thorough information is the base for all the organizations because market research report/study offers specific market related data & information about the industry growth prospects, perspective of the existing customers, and the overall market scenario prevailed in past, ongoing present and developing future. It allows the stakeholders and investors to determine the probability of a business before committing substantial resources to the venture. Market research helps in solving the marketing issues challenges that a business will most likely face.

Market research is valuable because of the following reasons:

  • Market research helps businesses strengthen a company’s position
  • Market research helps in minimizing the investment risks associated with the businesses in any industry vertical
  • Market research helps in identifying the potential threats and opportunities associated with the business industry
  • Market research aids in spotting the emerging trends and facilitates strategic planning in order to stay ahead in the competition

Our research report features both the aspects; qualitative and quantitative. Qualitative part provides insights about the market driving forces, potential opportunities, customer’s demands and requirement which in turn help the companies to come up with new strategies in order to survive in the long run competition. The quantitative segment offers the most credible information related to the industry. Based on the data gathering, we use to derive the market size and estimate their future growth prospects on the basis of global, region and country.

Our market research process involves with the four specific stages.

  • Data Collection
  • Data Synthesis
  • Market Deduction & Formulation
  • Data Screening & Validation

Data Collection: This stage of the market research process involves with the gathering and collecting of the market/industry related data from the sources. There are basically two types of research methods:

  • Primary Research: By conducting primary research, it involves with the two types of data gathering; exploratory and specific. Exploratory data is open-ended and helps us to define a particular problem involving surveys, and pilot study to the specific consumer group, knowing their needs and wants catering to the industry related product/service offering. Explanatory data gathering follows with the bit of unstructured way. Our analyst group leads the study by focusing on the key crowd, in this manner picking up bits of knowledge from them. In light of the points of view of the clients, this data is used to plan advertise techniques. In addition, showcase overviews causes us to comprehend the current scenario of the business. Specific data gathering on the hand, involves with the more structured and formal way. The primary research usually includes in telephonic conversations, E-mail collaborations and up close and personal meetings/interviews with the raw material suppliers, industrial wholesalers, and independent consultants/specialists. The interviews that we conduct offers important information on showcase size and industry development patterns. Our company likewise conducts interviews with the different business specialists so as to increase generally bits of knowledge of the business/showcase.
  • Secondary Research: The secondary research incorporates with the data gathering from the non-profit associations and organizations, for example, World bank, WHO, investor relations and their presentations, statistical databases, yearly(annual reports) reports, national government records, factual databases, websites, articles, white papers, press releases, blogs and others. From the annual report, we deduce an organization's income/revenue generation to comprehend the key product segment related to the market. We examine the organization sites and implement product mapping strategy which is significant for determining the segment revenue. In the product mapping technique, we choose and categorize the products offered by the companies catering to the industry specific market, derive the segment revenue for each of the organizations to get the market estimation. We also gather data & Information based on the supply and demand side of the value chain involved with the domain specific market. The supply side denotes the distributors, wholesalers, suppliers and the demand side denotes the end-consumers/customers of the value chain. The supply side of the market is analyzed by examining the product growth across industry in each of the region followed by its pricing analysis. The demand side is analyzed by the evaluating the penetration level and adoption rates of the product by referring to the historical/past data, examine the present usage and forecasting the future trends. 
  • Purchased Database: Our purchased data provides insights about the key market players/companies along with their financial analysis. Additionally, our data base also includes market related information. 
    • We also have the agreements with various reputed data providers, consultants and third party vendors who provide information which are not limited to:
      • Export & Import Data
      • Business Information related to trade and its statistics
      • Penetration level of a particular product/service based on geography mainly focusing on the unmet prerequisites of the customers.
  • In-house Library: Apart from these third-party sources, we have our in-house library of quantitative and qualitative data & information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, internal audit reports, historic databases, archives and journal publications. Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those particular cases, we utilize our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopts a robust research technique in order to deduce the market size and its estimates:
  • Examining demographic along with psychographic segmentation for market evaluation
  • Analyzing the macro and micro-economic indicators for each demography
  • Evaluating the current industry trends popular in the market.

Data Synthesis: This stage includes the evaluation and assessment of all the data acquired from the primary and secondary research. It likewise includes in evaluating the information for any disparity watched while information gathering identified with the market. The data & information is gathered with consideration to the heterogeneity of sources. Scientific and statistical methods are implemented for synthesizing dissimilar information sets and provide the relevant data which is fundamental for formulating strategies. Our organization has broad involvement with information amalgamation where the information goes through different stages:

  • Information Screening: Information screening is the way toward examining information/data gathered from the sources for errors/mistakes and amending it before data integration process. The screening includes in looking at raw information, identifying and distinguishing mistakes and managing missing information. The reason for the information screening is to ensure information is effectively entered or not. Our organization utilizes objective and precise information screening grades through repetitive quality checks.
  • Data Integration: The data integration method involves with the incorporation of numerous information streams. The data streams is important so as to deliver investigate examines that give overall market scenario to the investors. These information streams originate from different research contemplates and our in house database. After the screening of the information, our analysts conduct efficient integration of the data streams, optimizing connections between integrated surveys and syndicated data sources. There are two research approaches that we follow so as to coordinate our information; top down methodology and bottom up methodology. 
    • Top-down analysis generally refers to using broad factors as a basis for decision making. The top-down approach helps in identifying the overall market scenario along with the external and internal factors effecting the market growth.
    • The bottom-up approach takes a completely different approach. Generally, the bottom-up approach focuses its analysis on micro attributes and specific characteristics of the domain specific market.

Market Formulation & Deduction: The last stage includes assigning the data & information in a suitable way in order to derive market size. Analyst reviews and domain based opinions based on holistic approach of market estimation combined with industry investigation additionally features a crucial role in this stage.

This stage includes with the finalization of the market size and numbers that we have gathered from primary and secondary research. With the data & information addition, we ensure that there is no gap in the market information. Market trend analysis is finished by our analysts by utilizing data extrapolation procedures, which give the most ideal figures to the market.

Data Validation: Validation is the most crucial step in the process. Validation & re-validation through scientifically designed technique and process that helps us finalize data-points to be used for final calculations. This stage also involves with the data triangulation process. Data triangulation generally implicates the cross validation and matching the data which has been collected from primary and secondary research methods.

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